Angie’s List: Avoiding Home Renovation Nightmares

Shannon Roberts dreamed about having a new master bath in place before her twins were born over the summer. The project started great and finished on time and on budget, but her dream became a nightmare just months before her trip to the delivery room. “I didn’t realize how different it was until it started leaking through my ceiling into my kitchen and that’s when you find out that the underneath part was not as pretty as the finished product,” she said. “It was quite a challenge trying to shift everything to using a small, little basement bathroom while your shower’s leaking, and then you’ve got damage to your kitchen,” said Jake Roberts. The shower leaked, the tub’s cold water stopped working, fixtures fell off and other problems developed, too. Not what the Roberts expected after investing thousands of dollars. “In the construction world, the assumption is that everybody in it is going to operate at the same level of quality and integrity, and that’s not always the case,” said home builder Jon Guy.


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