If you’re like millions of Americans, you’re doing some sort of home improvement project within the next year. Have you thought about how you’ll select your remodeler? Don’t be wooed by beautiful before-and-after photos – they are created to grab your attention and impress you, but they don’t tell the whole story. For example, when you review a restaurant, you don’t base your rating just on the food. You expect an excellent experience, including a welcoming atmosphere and attentive service during the meal. Similarly, the overall impression of your remodeling project will be based on how you and your family were treated by the remodeling firm and its subcontractors from start to finish. You can take the first steps toward a livable remodeling experience by asking your potential remodeler about what will happen during the project. Your home, in essence, will become a construction zone for weeks, months or longer. During that time, you and your family could be mired in a dangerous dust bowl, weeks away from seeing your living area turn into the showplace you envisioned.
Four questions homeowners must ask remodelers
